Need your support

  • rathiya
    Asked on September 15, 2023 at 6:30 AM

    Hi,

    yeah, I have deleted all the trashed entries too. Even after it's showing as upload space reached.

    I need your support to recover from this

    Jotform Thread 5538806 Screenshot
  • Fatma Asal JotForm Support
    Replied on September 15, 2023 at 7:37 AM

    Hi Rathiya,

    Thanks for reaching out to Jotform Support. I checked your account, and your submissions and upload space are under the limit. I also checked your forms and cannot find a form with an over-quota warning. If you still have an issue with upload space limitations, please tell us more about your issue so we can help you better. You can also share issue-related form links or screenshots on the Support Forum. You can use this guide to add screenshots to your question.

    Let us know if you need any other help.

  • rathiya
    Replied on May 7, 2024 at 7:40 AM

    Thanks for the help, It's working smoothly.