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rathiyaAsked on September 15, 2023 at 6:30 AM
Hi,
yeah, I have deleted all the trashed entries too. Even after it's showing as upload space reached.
I need your support to recover from this
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Fatma Asal JotForm SupportReplied on September 15, 2023 at 7:37 AM
Hi Rathiya,
Thanks for reaching out to Jotform Support. I checked your account, and your submissions and upload space are under the limit. I also checked your forms and cannot find a form with an over-quota warning. If you still have an issue with upload space limitations, please tell us more about your issue so we can help you better. You can also share issue-related form links or screenshots on the Support Forum. You can use this guide to add screenshots to your question.
Let us know if you need any other help.
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rathiyaReplied on May 7, 2024 at 7:40 AM
Thanks for the help, It's working smoothly.