Date on forms is July of last year

  • SafeIndy
    Asked on April 20, 2015 at 5:33 PM

    Is there a way to correct the date on the forms so it is current? When I receive the forms the date is very out of date and does not match the date and time on the email. Is that a server issue or a form setting? Thank you.

  • Aurora JotForm Support
    Replied on April 20, 2015 at 5:57 PM

    @Safelndy, I strongly suggest you please to check on that.

    Display your form on Edit mode, and follow the steps below:

    Date on forms is July of last year Image 1 Screenshot 20

     

    I hope this help you to solve the issue.

     

  • SafeIndy
    Replied on April 20, 2015 at 6:15 PM

    My settings are the same as in the image you sent. I do not understand how this answers my question - could you clarify please? Thank you.

  • jonathan
    Replied on April 20, 2015 at 9:28 PM

    @ SafeIndy

    We apologize for the confusion.

    I was able to see the issue you mentioned when I checked the embedded form on your website.

    Date on forms is July of last year Image 1 Screenshot 50

     

    the issue is being caused by an outdated embedded form on the website. Since the embed code used was the full source code of the form, it needs to be updated every time there are updates/modification done on the actual form http://www.jotformpro.com/form/41895363226965

    Date on forms is July of last year Image 2 Screenshot 61

     

    I suggest you re-embed the form http://www.jotformpro.com/form/41895363226965 on your website to be able to see the updated version of the form

    Date on forms is July of last year Image 3 Screenshot 72

     

    I also recommend using its iframe code embed instead of the full source embed.

    user guide: -Getting-the-Form-iFrame-Code

    Date on forms is July of last year Image 4 Screenshot 83

     

    Let us know if you need further assistance.

    Thanks.

     

     

     

  • SafeIndy
    Replied on April 20, 2015 at 10:47 PM

    OK thank you very much for your help. I will try re-embedding all the forms.

  • jonathan
    Replied on April 20, 2015 at 11:04 PM

    Please feel free to contact us again anytime should you need further assistance.

    Thanks.