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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Date on forms is July of last year

    Asked by SafeIndy on April 20, 2015 at 05:33 PM

    Is there a way to correct the date on the forms so it is current? When I receive the forms the date is very out of date and does not match the date and time on the email. Is that a server issue or a form setting? Thank you.

    Page URL:
    http://safeindy.com/report/index.html

    date on date and time and email receive
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    JotForm Support

    Answered by Aury on April 20, 2015 at 05:57 PM

    @Safelndy, I strongly suggest you please to check on that.

    Display your form on Edit mode, and follow the steps below:

     

    I hope this help you to solve the issue.

     

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    Answered by SafeIndy on April 20, 2015 at 06:15 PM

    My settings are the same as in the image you sent. I do not understand how this answers my question - could you clarify please? Thank you.

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    JotForm Support

    Answered by jonathan on April 20, 2015 at 09:28 PM

    @ SafeIndy

    We apologize for the confusion.

    I was able to see the issue you mentioned when I checked the embedded form on your website.

     

    the issue is being caused by an outdated embedded form on the website. Since the embed code used was the full source code of the form, it needs to be updated every time there are updates/modification done on the actual form http://www.jotformpro.com/form/41895363226965

     

    I suggest you re-embed the form http://www.jotformpro.com/form/41895363226965 on your website to be able to see the updated version of the form

     

    I also recommend using its iframe code embed instead of the full source embed.

    user guide: -Getting-the-Form-iFrame-Code

     

    Let us know if you need further assistance.

    Thanks.

     

     

     

  • Profile Image

    Answered by SafeIndy on April 20, 2015 at 10:47 PM

    OK thank you very much for your help. I will try re-embedding all the forms.

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    JotForm Support

    Answered by jonathan on April 20, 2015 at 11:04 PM

    Please feel free to contact us again anytime should you need further assistance.

    Thanks.