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    File Upload is not working

    Asked by HIGHLANDICE on April 30, 2015 at 12:58 PM

    When I try to upload a file to my form, the browse button is not selectable, so I cannot attach my document. 

     

    Thanks for your help!

    browse document upload a file
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    JotForm Support

    Answered by Welvin on April 30, 2015 at 02:11 PM

    Hi,

    I think you mean the PDF Reviews widget uploader. I tried it here and it's working as expected. Here's a screenshot:

    If the form is embedded, I would suggest using our iFrame method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code so to avoid some possible conflicts that prevented the upload button from working.

    Thank you and I hope that helps.