File Upload is not working

  • HIGHLANDICE
    Asked on April 30, 2015 at 12:58 PM

    When I try to upload a file to my form, the browse button is not selectable, so I cannot attach my document. 

     

    Thanks for your help!

  • Welvin Support Team Lead
    Replied on April 30, 2015 at 2:11 PM

    Hi,

    I think you mean the PDF Reviews widget uploader. I tried it here and it's working as expected. Here's a screenshot:

    File Upload is not working Image 1 Screenshot 20

    If the form is embedded, I would suggest using our iFrame method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code so to avoid some possible conflicts that prevented the upload button from working.

    Thank you and I hope that helps.