What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please enable my forms as they are all disabled.

    Asked by asktina1st on May 05, 2015 at 03:21 PM
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    JotForm Support

    Answered by Mike on May 05, 2015 at 05:12 PM

    Thank you for contacting us.

    Please take a look at the previous support thread:


    We do not allow collecting credit card information due to security reasons. However, you can accept online credit card payments with available payment integrations instead.

    Please confirm if you agree to delete mentioned credit card fields, so we will be able to re-activate your account.