Changes made to the form is not being saved.

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    joshua.forgotson
    Asked on May 14, 2015 at 01:26 AM
    David, I'm having the same problem presently and can't access the thread to which you refer. Your help would be appreciated. Thank you.
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    jonathan
    Answered on May 14, 2015 at 01:35 AM

    The Form Builder by default will auto save the form while being work on.

    Check also the related user guide: -How-to-Save-a-Form

    There is high possibility that the issue you are having could be just due to browser's cache not updating/clearing properly.

    Try clearing also your browser's cache and restart the browser.

    Make sure also to not open multiple instance of the Form Builder.. that is having multiple open browser with multiple Form Builder open.

    Hope this help. Let us know if issue remains.

    Thanks.

     

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    r.irving.worc
    Answered on July 12, 2016 at 08:39 AM

    I have the same problem. I have cleared the cache but the wheel is still spinning over the SAVE button. I dare not restart the browser until my changes are saved.

     

    I tried opening a second instance - just to check - and it has not updated the changes from the last couple of hours.

     

    Is there any way I can ensure my work is saved...?!!!

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    Charlie
    Answered on July 12, 2016 at 10:41 AM

    @r.irving.worc 

    Apologies for the inconvenience. This thread was way back 2015. I see you already have another thread opened on this link: https://www.jotform.com/answers/880599. Please refer to that one instead. We will address it accordingly.

    Thank you.