What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I import Forms & Respones any longer? What happened to that feature?

    Asked by mroth854 on May 27, 2015 at 11:22 AM

    I only have the option to import the form or PDF. What happened to the option of importing the responses?

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    JotForm Support

    Answered by david on May 27, 2015 at 12:35 PM


    We are currently working with Adobe to find a solution for importing form responses.  They did not like our practice of asking for usernames and passwords so we needed to remove the feature until we can get something worked out with Adobe.  As soon as we have another method of importing form response, we will enable the feature once again.  We have several different methods we are looking at to enable the imports once again but Adobe moves rather slowly and is hard to work with.  Hopefully we should have another version of the import available soon.

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    JotForm Support

    Answered by david on May 27, 2015 at 01:46 PM

    Our developers were actually quite fast with updating our import tool.  You should now be able to import your form responses once again: