What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission PDF Forms: No Submit Button or Auto Upload to Form Submissions

    Asked by mfaulkner on May 27, 2015 at 11:48 AM


    Recently Jotform included an option to fill out a PDF of the form to somehow submit a new submission.

    However, the PDF's which Jotform creates of these Forms is just a basic dead PDF form - doesn't submit the information up to Jotform or anything.

    Submission PDF Forms: No Submit Button or Auto Upload to Form Submissions


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    JotForm Support

    Answered by Charlie on May 27, 2015 at 01:09 PM


    The problem with the form is that when you converted it to a fillable PDF, there are widgets on it. The specific widget the causes the submit button to disappear is the "Preview Before Submit" widget. The live form needs to preview the form answers first before submit, but this is not possible in the PDF that is why the submit button is not displayed.

    You'll need to temporarily remove the widget first then create the PDF form again, that should give you a form with the submit button, this will also allow submitting data from the PDF form, as long as it is being viewed on a PDF reader like Adobe Reader, Adobe Acrobat and Foxit. 

    To learn more about the fillable PDF form, you can check this guide: http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator.

    Do let us know if that works.

    Thank you.