What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Sender's email or from email issue

    Asked by aprforms on June 02, 2015 at 06:51 PM



    I do not see any option of selection email address field ( filled by client) in sender's email fiend in email notification. We have to have this type of feature as if it comes from same email address ( jotform) then all email submission will be in same conversation email we receive in our gmail account.  Can you please provide solution to this? I checked option of mandril but it does not work when yahoo user fill the form. 

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    JotForm Support

    Answered by jonathan on June 02, 2015 at 07:41 PM

    If I understand correctly, what you wanted to have is the one described on this user guide:



    The user guide shows how to make a custom sender email in the Sender E-mail option of the Notifier.

    Hope this help. Please let us know if further assistance is needed.