What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I want to create a form for a clients website and then transfer the form to them

    Asked by bramley on June 16, 2015 at 10:36 AM

    Do I pay for a months subscription and then can I use the clients name and email to set up the form?

    create a form create name then and email
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    JotForm Support

    Answered by david on June 16, 2015 at 12:02 PM


    You can create the form and get everything setup in their page and then decide how you would like to proceed.  If you would like to retain control of the form, you can share it with them as a sub-user:


    Or you can have us transfer the form to their own account.  You do not need to subscribe until you need increased submission limits:


    If you do have a subscription under your own account, you can have more sub-users and the forms created in your account will have upgraded submission limits for your clients.  Forms moved to their own account will not have your increased limits.  Depending on your needs and the requirements of your client, you can proceed in different ways.

    If you could let us know a bit more about your requirements we can probably advice you as to the proper course.

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    Answered by bramley on June 16, 2015 at 12:07 PM

    I would like it transferred and so they have complete control - what information would you want from me?

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    JotForm Support

    Answered by david on June 16, 2015 at 12:27 PM

    All we would need to know is the form you would like transferred and the username of the account you would like it transferred to.  Just have them setup an account and let us know when you would like the form transferred and we move it whenever you would like.

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    Answered by bramley on June 16, 2015 at 12:58 PM

    If they were a sub user would I also receive all their form responses?

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    JotForm Support

    Answered by david on June 16, 2015 at 01:04 PM

    As long as you change the recipient email for the notifications, you will not receive their form responses via email.  You can refer to our user guide on How to send notifications to multiple email addresses


    The process of changing a single recipient email address on your form notifications is just the same on that user guide.

    Though you would have access to their submission data from the submission view in your account.

    If you share it with them as a sub-user, the form will remain in your account like any other form, they would just have access to it as well.