What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Spam Emails from test@test.com

    Asked by mzbarnes on June 17, 2015 at 02:09 AM

    Hi there, a lot our our clients are receiving spam enquiries from this email: test@test.com it's same on quite a few. i even installed captcha on one and it still got spammed. is this happening on other peoples forms? please let me know the best way to stop it. thanks matt

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    JotForm Support

    Answered by Welvin on June 17, 2015 at 03:36 AM

    Hi Matt,

    That is something intentional because adding the captcha should stop robots from doing it. You can do the following:


    However, the unique question method is not recommended if you allow clients to submit in the form twice or multiple times.

    If you are spammed using the same email, you can also use our conditional logic method. You can hide the entire form or the submit button if the email field is filled with "test@test.com".


    Try that and update us here if the methods are still bypass.


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    JotForm Support

    Answered by Nik_C on July 23, 2017 at 02:52 AM

    Unfortunately, we didn't receive your last reply completely, could you please resend it.

    Thank you!