What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    After clicking submit, it shows "Please wait" but not redirecting to Paypal

    Asked by realfitness7 on June 18, 2015 at 02:03 PM
    If you enter the info and click on submit, it SHOULD take you to paypal.  It just SITS there and says PLEASE WAIT!  We cannot have this!  
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    JotForm Support

    Answered by Charlie on June 18, 2015 at 02:19 PM

    Hi,

    I've just tested your form and it redirected me to Paypal payment gateway without any problems.

     

    You can check in your Incomplete Payments my test submission. If you are still having problems on this, may I know what browser and device you are using when you replicated the issue? 

    We'll wait for your response.

    Thank you.