What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I set up a sub-account but all the form responses are still coming to me and I want them to go to the sub-accounts email.

    Asked by sswan on June 22, 2015 at 12:25 PM
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    JotForm Support

    Answered by david on June 22, 2015 at 01:22 PM


    To change the address your forms notifications are sent to, you would need to change the recipient email address of your forms.  In order to change your recipient email addresses please refer to our user guide on How to send notifications to multiple email addresses


    The process of changing a single recipient email address on your form notifications is just the same on that user guide.  Except you are only changing a single address.

    Once you change the recipient email address, your notifications will then be sent to that address.

    If you have any further questions, let us know and we will be happy to help.