I set up a sub-account but all the form responses are still coming to me and I want them to go to the sub-accounts email.

  • sswan
    Asked on June 22, 2015 at 12:25 PM
  • David JotForm Support
    Replied on June 22, 2015 at 1:22 PM

    Hi,

    To change the address your forms notifications are sent to, you would need to change the recipient email address of your forms.  In order to change your recipient email addresses please refer to our user guide on How to send notifications to multiple email addresses

    I set up a sub account but all the form responses are still coming to me and I want them to go to the sub accounts email Screenshot 20

     

    The process of changing a single recipient email address on your form notifications is just the same on that user guide.  Except you are only changing a single address.

    Once you change the recipient email address, your notifications will then be sent to that address.

    If you have any further questions, let us know and we will be happy to help.