What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Stripe payment form stuck at submission

    Asked by stewthompson2 on June 26, 2015 at 12:22 PM

    My form that includes a Stripe recurring payment is getting stuck when clicking the submission button.

    Page URL:

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    JotForm Support

    Answered by BDAVID on June 26, 2015 at 02:31 PM

    Please embed your form using the iFrame code

    Once you get the iFrame code, before embedding it in your site, paste it in an text editor like the WordPad, example:

    Copy the iFrame part only and embed it in your site. Let us know what happens, we will be glad to assist you.