What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Uploaded an updated PDF fill-in form to JotForm with promise that would hear from JotForm in a couple days. Have heard nothing

    Asked by Bestzin on July 04, 2015 at 01:11 AM

    Need a Chat re how to upload a PDF fillable form that I have updated.  Updated page has not been published.

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    JotForm Support

    Answered by Charlie on July 04, 2015 at 02:02 AM


    Currently, we do not have chat support as of the moment, but we'll try our best to help you here. To confirm, you have uploaded a PDF form to JotForm and you have not yet received it in your account? Is that correct?

    Have you tried re-uploading using the link here: http://www.jotform.com/adobe-formscentral-alternative/. Choose the 3rd option and upload the updated PDF form again.


    It may take a couple of days depending on the PDF form that you are uploading, but if you are still unable to receive it, we can forward it to our developers to have it checked.

    Thank you.