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    Why are *required items not working?

    Asked by NickDann on July 06, 2015 at 12:47 PM

    Hi am using a form on astonwells.com 'apply for finance' and I have set fields as *required but users are able to submit without having to fill in form completely?




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    JotForm Support

    Answered by BDAVID on July 06, 2015 at 01:29 PM

    I just tested your form, and you are correct, the required validation is bypassed, I think it has to do with a code conflict with the jquery libraries in your page:

    I would recommend you to remove the form, and re-embed it using the iFrame code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Once you get it, before embedding it in your site, paste it in a text editor like the WordPad, and only copy the iFrame part then embed it, example:

    Let us know if you need more help, and if you have another question please open a new thread, we will be glad to assist you.