Product order form not saving updates

  • chabad
    Asked on July 9, 2015 at 4:10 PM

    I've edited my form called: Product Order Form more than once and it doesn't save. Is there anything that can be done? I went into each product and changed the pricing and quantity details, each time saving the product (with each and every edit). The first time I did it, it didn't' save anything. The next time it saved one item. I've gone into 10 items and had to make 2 edits... I really don't want to have to do that again, this is very frustrating. How can this be fixed?

     

    Thanks, Mushka

  • Mike
    Replied on July 9, 2015 at 5:23 PM

    Thank you for contacting us.

    The product updates seem to be registered. I can see the product modifications in Revision History tool.

    How to View Form Revision History

    Product order form not saving updates Image 1 Screenshot 20

    Are you still having issues with saving your products? Is there are any specific steps to reproduce it?

  • chabad
    Replied on July 10, 2015 at 9:51 AM

    i got it in the end, went back and did the whole thing over (i meant to delete the question). Thanks. I adjusted all the prices and nothing saved before but it saved now.

  • David JotForm Support
    Replied on July 10, 2015 at 12:14 PM

    Glad to hear you were able to get things sorted.  If you have any further questions, just let us know and we will be happy to help.