- discgolfAsked on July 13, 2015 at 12:29 PM
Ref Account: discgolf
First the form was set to disabled without my changing the status. Now when I hit submit, the form displays "This form is unavailable". Please check and let me know as soon as possible how to correct the status of this form. Thank you, Jim 920-629-9997
- JotForm SupportBDAVIDAnswered on July 13, 2015 at 01:39 PM
I can see what you mean:
The form is enabled, and there is no any limitation or restriction on its settings.
I tried clearing forms cache, but it did not work. Maybe the form is corrupted, please try cloning your form and work with a cloned version: https://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account
Let us know what happens, we will be glad to assist you.
- discgolfAnswered on July 14, 2015 at 07:37 AM
No luck with cloning the form. Any other ideas? Thanks
- SammyAnswered on July 14, 2015 at 08:37 AM
Try accessing you form again. I disabled and re-enabled it again and upon testing I was successfully redirected to the paypal page.
Kindly confirm if it is the same on your end.