why am i getting multiple submissions sent to my email when i only made one submission?

  • keith655
    Asked on July 27, 2015 at 4:28 PM

    I am getting multiple notifications for "case notes" submissions sent to my email. How can i stop this?

  • jonathan
    Replied on July 27, 2015 at 6:31 PM

    It is possible you have 'multiple' Notification Email setup on the form.

    -Send-Notifications-to-Multiple-Recipients

    If the form have multiple Notifier like this

    why am i getting multiple submissions sent to my email when i only made one submission? Image 1 Screenshot 30

    it will send multiple submission email to the Recipient Email assigned to the Notifier. So, if the Recipient E-mail address is your email, they will then be sent multiple times to you.

    You can delete the other Notifier if not needed.

    why am i getting multiple submissions sent to my email when i only made one submission? Image 2 Screenshot 41

    Click on the red 'X' button when hovering on the selected Notifier.

    Let us know if issue persist.

    Thanks.