why am i getting multiple submissions sent to my email when i only made one submission?

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    keith655
    Asked on July 27, 2015 at 04:28 PM

    I am getting multiple notifications for "case notes" submissions sent to my email. How can i stop this?

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    jonathan
    Answered on July 27, 2015 at 06:31 PM

    It is possible you have 'multiple' Notification Email setup on the form.

    -Send-Notifications-to-Multiple-Recipients

    If the form have multiple Notifier like this

    it will send multiple submission email to the Recipient Email assigned to the Notifier. So, if the Recipient E-mail address is your email, they will then be sent multiple times to you.

    You can delete the other Notifier if not needed.

    Click on the red 'X' button when hovering on the selected Notifier.

    Let us know if issue persist.

    Thanks.