What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can we swap out files that have been submitted with an improper title?

    Asked by FlashpintGallery on August 07, 2015 at 03:19 PM

    Is is possible for us to add and delete files within the submissions that are sent in?  For example, if a file was included but had the wrong file name, can we go in and edit the file name?  Or add a correct file and delete the incorrect one?  If this is not possible, is there any way for it to be done by the participant, without them re-submitting the entire form again.





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    JotForm Support

    Answered by Mike on August 07, 2015 at 04:40 PM

    Thank you for contacting us.

    Unfortunately, this is not possible to change the file names. However, you can manage the files.

    - With a single upload field, uploaded file can be replaced with another file.

    - With multiple upload field, files can be individually deleted. The field will also accept new uploads.

    You can edit the form entries from submissions page, and also allow your users to edit their entries with special edit links.

    How to Let Users Update Their Form Submissions at a Later Date

    Please feel free to contact us if you need any further assistance.