Submit button disappears!

Hello!

A client of ours noticed that on this form:

https://www.ohio.edu/alumni/email/announcement-email-request-form.cfm

When she clicks "YES" on the "Optional Follow-up Message" box, and then the little text field appears for her to enter her follow-up message instructions, the addition of that little text field box bumps everything on the page down and then the "Submit" button disappears! Is there anything I can change on my Jotform settings to stop that from happening?

Thank you!

Kate Erlewine

Digital Communication Coordinator

Advancement Communications & Marketing, Ohio University

Hi,

I believe this is because you are using the iFrame embed code, please note that when you used the iFrame embed code, a fixed height will be applied. This means, the form's height will not adjust when additional fields are displayed. Here's a guide to learn more about the iFrame embed code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

You'll need to set a specific height that will be enough to cover the form fields.

Do let us know if you need more information on this.