What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Slow Loading Times on my website

    Asked by BestLawFirm on August 20, 2015 at 01:43 PM

    What is the best way to optimize the loading time of my forms?  I am using Feedback Buttons and Embeded Forms.  For reference the website is www.bestlawaz.com.  Thanks, I appreciate you taking the time to help.  

    Page URL:
    www.bestlawaz.com

    times My Forms www feedback buttons
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    JotForm Support

    Answered by david on August 20, 2015 at 05:10 PM

    Hi,

    I checked your page and the form loads as quickly as the page does.  The load times are limited to have current server loads and such but should be roughly the same speed regardless of how they are embedded. 

    We did have some database migration tests earlier that may have caused some slowdown, though it should be completely settled by later today.

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    Answered by BestLawFirm on August 20, 2015 at 05:44 PM

    Thank you.  I have noticed a faster loading time this afternoon.  I appreciate you looking into it.  

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    JotForm Support

    Answered by david on August 20, 2015 at 06:51 PM

    Glad to hear it.  We are still having bits of lag here and there, hopefully it should be fully settled soon.

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    Answered by windirect on December 20, 2015 at 10:37 AM

     

    I have the same problem. My form starts very slowly!

    http://it.win-direct.com/preventivo-infissi/#form

     

     

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    JotForm Support

    Answered by Boris on December 20, 2015 at 10:52 AM

    windirect, in order to prevent confusion and so that we can fully focus on the issue that you are reporting, your question has been moved to a thread of its own:

    http://www.jotform.com/answers/729429

    We will be supporting you with that issue there, shortly. Thank you.