What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why I'am a getting an error when I submit my form?

    Asked by goldiesound on August 20, 2015 at 02:39 PM
    Page URL:
    http://www.jotform.com/submit.php

    Screenshot
    form not found
  • Profile Image
    JotForm Support

    Answered by Welvin on August 20, 2015 at 06:14 PM

    Because that particular form doesn't exist. Please let us know the URL here so we can check it for you.

    In your screenshot, the form ID is 11330046337 but looks like it's a wrong form ID. If the form is embedded, please let us know the page URL here so we can inspect it for you.

    Thanks

  • Profile Image

    Answered by goldiesound on August 20, 2015 at 08:40 PM
    The url I get when I submit the form is http://www.jotform.com/submit.php.
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on August 20, 2015 at 10:01 PM

    Yes, I saw that. I'm sorry, but I need to know the "Form URL". If you are in the form builder, simply click the "Preview" button to get the form URL:

    Again, if the form is embedded to your website, please let us know the page URL here so we can inspect it for you.

    Thanks

  • Profile Image

    Answered by goldiesound on August 20, 2015 at 10:40 PM
    I'm sorry I didn't understand what url you needed. The Form Url is
    http://form.jotform.us/form/52315435545150
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on August 21, 2015 at 03:27 AM

    No worries. 

    But I was able to submit the form without getting that particular error:

    If you have embedded this form, please use our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Thanks