What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form doesn't Take you next part on internet explorer.

    Asked by drewreiniger on August 20, 2015 at 07:22 PM

    We are having the issue that when the people hit the submit button on Internet Explorer it doesnt take them to the next page which we need them to. Do you have a way to fix this? It works on google chrome.

    Page URL:
    www.absfm.net

    IE
  • Profile Image

    Answered by Sammy on August 21, 2015 at 03:25 AM

    Could you kindly provide the link to the embedded form.

    On what version of IE are you experiencing this behavior, also try embedding the form using teh iframe method and see if this resolves the issue

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

     

  • Profile Image

    Answered by drewreiniger on August 22, 2015 at 10:32 AM

    Its on this page http://www.absfm.net/#!contractor-registration/c1erv

     

    And I dont know what version INnternet explorer Im guessing the most recent.

  • Profile Image
    JotForm Support

    (Private)

    Answered by jonathan on August 22, 2015 at 08:36 PM

    I test submitted the form on your website   using IE11 but I could not reproduced the issue yet.

    After submission it redirected to the next form on this website page http://www.absfm.net/#!contractor-registration-pt2/zp0sg

    Can you please try also updating your IE browser? Perhaps you only need to update it also to get it to work.

    The IE browser is know to have a lot of incompatibility problem with different applications.

    We always recommend using and suggesting using other browsers like Chrome or Firefox as the default browser to avoid any issue that only comes from browser incompatibility.

    Hope this help. Please let us know if issue persist.