Form doesn't Take you next part on internet explorer.

  • drewreiniger
    Asked on August 20, 2015 at 7:22 PM

    We are having the issue that when the people hit the submit button on Internet Explorer it doesnt take them to the next page which we need them to. Do you have a way to fix this? It works on google chrome.

  • Sammy
    Replied on August 21, 2015 at 3:25 AM

    Could you kindly provide the link to the embedded form.

    On what version of IE are you experiencing this behavior, also try embedding the form using teh iframe method and see if this resolves the issue

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

     

  • drewreiniger
    Replied on August 22, 2015 at 10:32 AM

    Its on this page http://www.absfm.net/#!contractor-registration/c1erv

     

    And I dont know what version INnternet explorer Im guessing the most recent.

  • jonathan
    Replied on August 22, 2015 at 8:36 PM

    I test submitted the form on your website   using IE11 but I could not reproduced the issue yet.

    Form doesnt Take you next part on internet explorer Screenshot 30

    After submission it redirected to the next form on this website page http://www.absfm.net/#!contractor-registration-pt2/zp0sg

    Form doesnt Take you next part on internet explorer Screenshot 41

    Can you please try also updating your IE browser? Perhaps you only need to update it also to get it to work.

    The IE browser is know to have a lot of incompatibility problem with different applications.

    We always recommend using and suggesting using other browsers like Chrome or Firefox as the default browser to avoid any issue that only comes from browser incompatibility.

    Hope this help. Please let us know if issue persist.