What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form is not showing up

    Asked by gdataafrica on August 24, 2015 at 12:08 PM

    Hi. I have a form on my opencart page but its not showing up. Any idea why?

     Is the server down?

     

     

     

    page:

    http://gdatasoftwareafrica.com/contact_us

    Page URL:
    http://gdatasoftwareafrica.com/contact_us

    jsform jotformeu form on showing up
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 24, 2015 at 02:07 PM

    It seems that there are conflicts in your webpage with other JS libraries (Jquery), please embed the form using its iFrame version instead.

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

     

  • Profile Image

    Answered by gdataafrica on August 24, 2015 at 02:41 PM

    Hi, thank you for reply.


    If I do iFrame it will give error within iFrame: Form not found. This form is disabled.

     

    http://gdatasoftwareafrica.com/index.php?route=information/information&information_id=27

  • Profile Image

    Answered by gdataafrica on August 24, 2015 at 02:43 PM

    Just by the way the forms were working fine until like 5 hours ago. Then they suddenly were not showing on my pages.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 24, 2015 at 05:18 PM

    I can see the forms are now showing up, please do get back to us should the issue continue

     

  • Profile Image

    Answered by gdataafrica on August 25, 2015 at 07:40 AM

    Hi it's working fine now. All form are working now. Thanks

  • Profile Image

    Answered by gdataafrica on August 25, 2015 at 08:00 AM

    Hi. Sorry, but again, I was working with my forms and adding them to my site and they have stopped working. i can't even get preview from the Jotform site:

     

  • Profile Image
    JotForm Support

    Answered by Kiran on August 25, 2015 at 09:26 AM

    Your question is moved to a separate thread and shall be addressed there shortly.

    http://www.jotform.com/answers/647127

    Thank you!