What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email notifications: What is the proper setup to receive emails of a completed form?

    Asked by wandrych on August 24, 2015 at 08:46 PM

    what is the proper setup to receive emails of a completed form??? i have several forms scattered throughout my website and I just realized that I am not receiving any notification when someone completes a form and clicks the submit button.

    emails set up receive email notifications notifications email alerts
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    JotForm Support

    Answered by Jan on August 25, 2015 at 02:08 AM

    You need to check all your forms and make sure that the email notifications are configured properly. Please refer to these helpful guides:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications
    https://www.jotform.com/help/30-Notification-Autoresponder-Email-Details
    https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients
    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Hope this helps. Let us know anytime if you need our help. Thank you.