Not receiving all data in Email Notification

  • mlunderhill
    Asked on August 28, 2015 at 1:54 PM
    Crisis! I just tested the Proxy Voting Form and all I received was the
    contents of the comments box at the end. I selected all of the candidate
    options and none of them showed!
    Mel
  • BJoanna
    Replied on August 28, 2015 at 2:04 PM

    If I understood you correctly you did not receive all data from your form when you submitted your form.

    I have inspected your Email Notification and I noticed that it is set to pass data form only 5 fields. 

    Not receiving all data in Email Notification Image 1 Screenshot 20 

    You should add all fields questions and values of those field inside of your Notification. 

    Or you can simply create new Email Notification and delete old one. When you create new Notification all fields and values of fields will be automatically added inside of your Email Notification.

    Hope this will help. Let us know if you need further assistance. 

  • mlunderhill
    Replied on August 28, 2015 at 3:45 PM
    Thanks again. Works fine when all the fields are added to the email. How
    do tolerate all of the inept users? 😱
    Mel
    ...
  • BJoanna
    Replied on August 28, 2015 at 4:49 PM

    You are welcome. If I understood correctly your issue is now resolved. 

    Feel free to contact us if you have any other questions. 

  • mlunderhill
    Replied on August 28, 2015 at 11:42 PM

    Yes, it is resolved. Thanks again.