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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not receiving all data in Email Notification

    Asked by mlunderhill on August 28, 2015 at 01:54 PM
    Crisis! I just tested the Proxy Voting Form and all I received was the
    contents of the comments box at the end. I selected all of the candidate
    options and none of them showed!
    Mel
  • Profile Image
    JotForm Support

    Answered by BJoanna on August 28, 2015 at 02:04 PM

    If I understood you correctly you did not receive all data from your form when you submitted your form.

    I have inspected your Email Notification and I noticed that it is set to pass data form only 5 fields. 

     

    You should add all fields questions and values of those field inside of your Notification. 

    Or you can simply create new Email Notification and delete old one. When you create new Notification all fields and values of fields will be automatically added inside of your Email Notification.

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by mlunderhill on August 28, 2015 at 03:45 PM
    Thanks again. Works fine when all the fields are added to the email. How
    do tolerate all of the inept users? 😱
    Mel
    ...
  • Profile Image
    JotForm Support

    Answered by BJoanna on August 28, 2015 at 04:49 PM

    You are welcome. If I understood correctly your issue is now resolved. 

    Feel free to contact us if you have any other questions. 

  • Profile Image

    Answered by mlunderhill on August 28, 2015 at 11:42 PM

    Yes, it is resolved. Thanks again.