What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not sending Leads via Autoresponder

    Asked by MarkSiebert on August 31, 2015 at 12:54 PM

    Why are my leads not being sent out?

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    JotForm Support

    Answered by Mike on August 31, 2015 at 03:25 PM

    Thank you for contacting us.

    There are some failed messages only to m***@i-***.com address in account email history. However, the form email settings look good, so this might be an issue with one specific email address.

    I have submitted a test entry, and I have successfully receive the form email Autoresponder.

    Please test the form with any other email address to confirm that email Autoresponders are being emailed. If you need any further assistance, please let us know.