What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is something preventing disabled forms from showing the 'closed' message?

    Asked by nystea on August 31, 2015 at 07:35 PM




    embedded in it. The form works fine when Enabled, but in Disabled mode, nothing displays. I've tested it in Safari and Chrome. 


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    JotForm Support

    Answered by Charlie on September 01, 2015 at 02:50 AM


    I see you have other JS scripts that are loaded, and I see you also have two scripts that are embedded on that page. It's possible that you are getting a blank message because of a script code conflict. 

    Could you try using the iFrame embed code instead? That should prevent other external resources to conflict with your forms.

    Let us know if that works.