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junderwoodAsked on September 2, 2015 at 2:22 PM
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David JotForm SupportReplied on September 2, 2015 at 5:00 PM
Hi,
You can download the file attachments from the submission view in your account:
http://www.jotform.com/help/269-How-to-view-Submissions
Since you need to delete the submissions the files were attached to in order to delete the submissions, I would also recommend downloading your submissions as well:
https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel
Then delete the submissions with the largest files to free up space.
If you have any further questions, let us know and we will be happy to help.