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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving uploaded images in email notification.

    Asked by gfgjack on September 09, 2015 at 03:30 PM

    When I check my email i get the form, but not the image that I am trying to send via the form..  example.. car dealership send me info for each car they are selling..  I have blanks for year, make, model and price and I also have the file upload feature there.  The form looks correct but no image comes thru in the email... only the other form data.


    I am including a testing link where you can see the form

    Page URL:

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    JotForm Support

    Answered by BDAVID on September 09, 2015 at 07:27 PM

    Can you please delete and re-do your email notification? https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Let us know if you need more help, we will be glad to assist you.