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JernkontoretAsked on September 10, 2015 at 11:18 AM
I created two forms on my free account, everything was working fine but then it started to say "Form not found".
Here's a screen shot:
http://screencast.com/t/LpekdIlFI9
Are you able to see?:
http://www.jotformeu.com/form/52524072013341
What could be the problem?
Best,
Peter
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David JotForm SupportReplied on September 10, 2015 at 1:45 PM
Hi,
Occasionally our phishing detector interprets form in languages other than English as phishing forms. This results in the forms and account being suspended. I believe this is what happened in your case.
I reactivated your account and forms. I would recommend that you use the form translation tool for forms in the languages other than English. This will prevent this from happening again in the future:
https://www.jotform.com/help/298-How-to-make-your-forms-multilingual
If you have any further questions, let us know and we will be happy to help.