Form not found?

  • Jernkontoret
    Asked on September 10, 2015 at 11:18 AM

    I created two forms on my free account, everything was working fine but then it started to say "Form not found".

    Here's a screen shot:

    http://screencast.com/t/LpekdIlFI9

     

    Are you able to see?:

    http://www.jotformeu.com/form/52524072013341

     

    What could be the problem?

    Best,

    Peter

  • David JotForm Support
    Replied on September 10, 2015 at 1:45 PM

    Hi,

    Occasionally our phishing detector interprets form in languages other than English as phishing forms.  This results in the forms and account being suspended.  I believe this is what happened in your case.

    I reactivated your account and forms.  I would recommend that you use the form translation tool for forms in the languages other than English.  This will prevent this from happening again in the future:

    https://www.jotform.com/help/298-How-to-make-your-forms-multilingual

    If you have any further questions, let us know and we will be happy to help.