- MohamedRIYADAsked on September 11, 2015 at 08:42 AM
When I try to preview or share my form it's shows me this message:Form not foundThis form is disabled.I'm sure that the form is activated and not disable.. should mention that this isn't the first time I have this problem, the day before yesterday I had the same problem then I contacted support and they told me that my account was suspended because I used "Arabic language" in one form ..!Then I came back today and deleted all the old forms and started with a new English form..Even before I complete it my form and the account suspended!
- JotForm SupportdavidAnswered on September 11, 2015 at 01:43 PM
My apologies, it does indeed look like our system suspended your account incorrectly. I reactivated your account and you should now be able to use your forms once again.
If you do need to use a language other than English, you need only use the form translation tool to ensure that this does not happen again:
If you have any further questions let us know and we will be happy to help.