What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Text area expand fields option is not working in Internet Explorer 10

    Asked by IWCFOffice on September 22, 2015 at 02:36 PM

    I have scoured the forum for the past 30 minutes and can't find my answer. I have a user with Internet Explorer 10 that can't expand the fields--does not see the double lines in the bottom right corner).  I use Chrome so everything is fine on our end and others have used the form with no problem.  When I opened Internet Explorer 11 on my computer, I had the same problem.  I turned compatibility off and that did not fix the problem.  People access the form directly from a link on our website.

    Page URL:
    http://form.jotform.us/form/51675416674160

    expand text area
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    JotForm Support

    Answered by BJoanna on September 22, 2015 at 04:10 PM

    I have tested your form on IE 8 on my computer and on IE 10 and IE 11 simulator and I was able to reproduce mentioned issue. 

    I will escalate this issue to our developer and we will inform you via this thread once this issue is resolved.

    Possible workaround is to add this code inside of your form: 

    .form-textarea {

    resize: vertical;}

    https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    This will allow your users to scroll text area vertical in Internet Explorer.

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    Answered by Jo Wenger on September 22, 2015 at 04:22 PM

    I added the code (thanks for the link on how to do that) and tested it in Internet Explorer 11. Didn't work; same problem.  Will wait to hear more. 

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    JotForm Support

    Answered by Mike on September 22, 2015 at 05:46 PM

    It seems that the issue is related to the CSS resize property which is not supported by Internet Explorer. In other words, Internet Explorer does not have the textarea resizing feature.

    It does not look like this is a JotForm bug, but our developers will take a look into. Thank you.