What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is being cut off at the bottom when using mobile device, how can I fix this?

    Asked by braichel on September 27, 2015 at 11:52 AM

    Hi, 

    I embedded the form to my wordpress site and it works great using a laptop, but is cut off at the bottom when using mobile device. How can I fix this? It would be great to have a working application on both computer and mobile device.

    Page URL:
    http://dreamteamfamilysupports.com/online-application/

    Mobile mobile device cut how
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 27, 2015 at 11:01 PM

    Hi,

     

    I checked your website and see that you are using the script embed method.Can you try re-embedding your form using iFrame embed method and see if it fix your form in mobile view? In getting the iFrame embed code, you can check the article here: Getting the Form iFrame Code.

     

    Do let us know if you need further assistance.

    Regards.

  • Profile Image

    Answered by braichel on September 28, 2015 at 10:14 PM

    Thank you for the answer. I was able to get it working using the iFrame plugin from wordpress and just typing in the link to the JotForm within the shortcode given through the plugin. Works great. 

  • Profile Image
    JotForm Support

    Answered by Chriistian on September 29, 2015 at 12:04 AM

    You are welcome. Glad to hear that the form is working now. If you have further question, please feel free to contact us again.