Form is being cut off at the bottom when using mobile device, how can I fix this?

  • braichel
    Asked on September 27, 2015 at 11:52 AM

    Hi, 

    I embedded the form to my wordpress site and it works great using a laptop, but is cut off at the bottom when using mobile device. How can I fix this? It would be great to have a working application on both computer and mobile device.

    Page URL: http://dreamteamfamilysupports.com/online-application/
  • Chriistian Jotform Support
    Replied on September 27, 2015 at 11:01 PM

    Hi,

     

    I checked your website and see that you are using the script embed method.Can you try re-embedding your form using iFrame embed method and see if it fix your form in mobile view? In getting the iFrame embed code, you can check the article here: Getting the Form iFrame Code.

     

    Do let us know if you need further assistance.

    Regards.

  • braichel
    Replied on September 28, 2015 at 10:14 PM

    Thank you for the answer. I was able to get it working using the iFrame plugin from wordpress and just typing in the link to the JotForm within the shortcode given through the plugin. Works great. 

  • Chriistian Jotform Support
    Replied on September 29, 2015 at 12:04 AM

    You are welcome. Glad to hear that the form is working now. If you have further question, please feel free to contact us again.