What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
There is an existing credit card associated with your account which is why the credit/debit card option is not showing. Are you going to use the same credit card or a different one? Please go to Account > Billing/Upgrade > Change Credit Card
Let us know if the credit card option is still not showing. Thank you.