What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I change the owner of my account?

    Asked by Aazmi on October 21, 2015 at 04:07 PM

    Hi there!

    My boss set up a Jotform account for ME to use, but she is now receiving update emails with how many forms were submitted. I would like to get these to my email as they only benefit me.

    Please let me know at your earliest convenience.

    Thank you!

     

    my account how Emails JotForm jotform account email
  • Profile Image
    JotForm Support

    Answered by KadeJM on October 21, 2015 at 05:34 PM

    To my understanding you would like to become the owner of an account that your boss for your company had set up for you as she is receiving the submission email notifications instead of you.

    To do this you would need to log into that account then go My Account >>> Profile then change her email address and replace or add yours.

    This is what generates inside your email notifications by default automatically each time you create a new jotform.

    Alternatively, you can also just go into your email notification and edit the recipient address and put it there instead if you wish to do that manually.

    Please also see https://www.jotform.com/help/314-How-to-properly-Change-and-Test-a-New-Email-Recipient-Address.