What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is their any way I can switch back to the old conditions wizard? This new one is woeful!

    Asked by admin752 on October 22, 2015 at 07:16 PM
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    Answered by paul_x on October 22, 2015 at 07:45 PM

    JF Support @David mentioned on this thread that:

    In the mean time, if you load your form in the form builder, then reload the page using: http://www.jotform.com/?old

    You can load the old interface and the conditions should work properly from there.

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    JotForm Support

    Answered by beril on October 23, 2015 at 03:58 AM


    Thank you for contacting us.

    In addition to Paul's comment, our developers are trying to do their best to create online forms quickly and easily for our users.

    You can give feedback why you have difficulty about conditions, they will consider your criticism.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

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    Answered by ypollack16 on December 18, 2015 at 01:34 AM

    the problem is the new conditions wizard identifies field by their auto-created ID rather than the easy customizable names we chose for them. the old wizard was much more visual which made it quick and easy. i can only figure out what field to choose based on the placement in the form. it was so much easier with the old wizard. why change it? i hope you don't also change the calculation wizard. why fix what's not broken?
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    Answered by ypollack16 on December 18, 2015 at 01:40 AM

    you also removed the greater/lesser functions from the conditions wizard. why????

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    JotForm Support

    Answered by beril on December 18, 2015 at 02:56 AM

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:


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    Answered by admin752 on February 17, 2016 at 07:24 AM


    Cheers all! The old wizard is still so much easier to use when dealing with large numbers of conditions. 
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    JotForm Support

    Answered by beril on February 17, 2016 at 08:48 AM

    I've created a split thread for you. I will answer your question at the following link:


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    Answered by Paul on March 22, 2017 at 06:02 PM



    I have an account but i don`t know the password. Wy can i ask my password to given

    my mailadres. i don`t resive the password resettings.

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    JotForm Support

    Answered by Aury on March 22, 2017 at 10:32 PM

    Dear Paul,

    Your question is moved to this thread: https://www.jotform.com/answers/1099462, will be answered in short.