Taxes on (Paypal) payment form

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    Asked on November 02, 2015 at 12:27 PM

    For some reason, the tax settings on Paypal's end aren't showing on checkout. Could there possibly be a conflict between Jotform's and Paypal's tax settings? Even if I remove the tax setting from the paypal payment form, the tax setting from Paypal still doesn't show up.

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    Answered on November 02, 2015 at 03:17 PM

    There are couple of settings you may need to make sure are correctly setup.

    #1 On your jotform make sure Paypal Tax is included

    user guide: -How-to-Add-Tax-to-Your-Payment-Form

    #2 In your Paypal account, either enable or disable the Sales Tax option (it coul be conflicting with the form that was already doing the Sales tax also)

    Check this similar discussion thread about the Sales tax on Paypal account settings.

    Hope this help. Let us know if you need further help.