Why would we be getting multiple duplicate submissions from our form?

We are seeing a lot of duplicate submissions from our JotForm form.

They show up in our email InBox, but also on the JotForm Submissions Spreadsheets we can download.

See attached with several highlighted submissions.

Sometimes the submissions come at the same time, sometimes at different times, but always in quick succession.

This is playing havoc with our quote tracking process.

Let us know what we can do to remedy this problem.

Mark Bisaillon

mark.bisaillon@cairnedgeconsulting.com

on behalf of info@elclimo.com

It might be that the user clicked the submit button multiple times. A solution to avoid this, is to setup unique submissions:

https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

Let us know if you need more help, we will be glad to assist you.