Paypal widget never opens PayPal

  • Profile Image
    elamderek5743
    Asked on November 18, 2015 at 10:14 PM

    I've created a registration form for an event where there is a widget to pay a $5 fee. My understanding is that it would redirect the user to PayPal when they click Submit, but this never happens. Users are able to submit forms and PayPal never opens- it submits as if it weren't even there.

  • Profile Image
    Chriistian
    Answered on November 19, 2015 at 01:21 AM

    Hi,

     

    Are you referring to the form #53109543755155? I don't see other forms that needs payment in your account. I cloned your form and see that it was not using Paypal payment widget but Purchase order widget.

     

    To add Paypal to your form, you can follow the guide here: PayPal Forms.

     

    Do let us know if you need further assistance.

    Regards.