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elamderek5743Asked on November 18, 2015 at 10:14 PM
I've created a registration form for an event where there is a widget to pay a $5 fee. My understanding is that it would redirect the user to PayPal when they click Submit, but this never happens. Users are able to submit forms and PayPal never opens- it submits as if it weren't even there.
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Chriistian Jotform SupportReplied on November 19, 2015 at 1:21 AM
Hi,
Are you referring to the form #53109543755155? I don't see other forms that needs payment in your account. I cloned your form and see that it was not using Paypal payment widget but Purchase order widget.
To add Paypal to your form, you can follow the guide here: PayPal Forms.
Do let us know if you need further assistance.
Regards.