What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to update my payment card and I can't find the link to do this.

    Asked by findalocalcleaner on November 23, 2015 at 07:16 AM
    find card and can't
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    JotForm Support

    Answered by Kiran on November 23, 2015 at 09:46 AM

    I see that your subscription is being paid by using Stripe. The credit card information of your credit card can be updated from the billing section in your account. 

    https://www.jotform.com/myaccount/billing

    Please click on Change Credit card button to display a pop-up for updating the credit card.

    Hope this information helps!