How to change the email notification of a template ?

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    daniraine
    Asked on November 23, 2015 at 12:55 PM

    I recently created a form for a photography session, so that I could have clients fill them out and sign electronically.  When I got an email confirmation that a client had signed, the email had a totally different contract on there.  I used a template, but changed all the wording and added a few fields to make it totally my own.  But the email confirmation seems to reflect the original template I chose, and doesn't show the changes I made.  The link to the form shows the changes I made, but the email confirmation does not.

     

    Also, when I go to print these signed forms (I'm using them as contracts) it print the entire contract/form.  Rather, it prints only where they entered fields and signed.  I really want the text body of the contract to print, as well, since that's the meat of the contract.

     

    Any tips?

     

    Danielle Raine

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    Kevin_G
    Answered on November 23, 2015 at 03:00 PM

    Hello Danielle, 

    Thank you for contacting us.

    I've checked your form and I can see the email notification is the same as the template.However, you can delete the current email notification and set a new one, refer to this guide to delete the email notification : 

    http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

    And this guide will help you setting up the new notification, with the field of your form : 

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Regarding to the printed form,to assist you better, I've moved your question to this thread : 

    http://www.jotform.com/answers/710384

    I'll answer you there.

    Regards.