What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form builder not working on IE11?

    Asked by wllmstrvs on November 27, 2015 at 12:03 PM
    I am having the same issue. The Formbuilder and accessing my forms are completely non-functional.
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    JotForm Support

    Answered by Charlie on November 27, 2015 at 12:15 PM

    Could you please provide us more details of the problem?

    I opened my regular account in IE11 and made a test form, accessed it and click the submit button. Here's a screecast:

     

    May we also know what you meant by forms non-functional is that they are not working? Are they embedded on a website?

    It's also possible that you have a plugin or extension in your IE browser that blocks our scripts, something like an Ad blocker or security application. If that's the case, you might need to whitelist us or unblock us on the list.

    We'll wait for your response.

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    Answered by wllmstrvs on November 27, 2015 at 12:46 PM
    Good afternoon,
    I have pasted how Jotform.com looks in my web browser. I have disabled all popup blockers and lowered my security settings to no avail. This is the first time I am having this issue using the site.
    [cid:image001.png@01D12906.0F756730]
    ...
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    JotForm Support

    Answered by Charlie on November 27, 2015 at 01:11 PM

    Unfortunately, if you have attached the image and replied to this thread via your email client, it won't go through.

    To attach your screenshot, please visit this thread directly using this link: http://www.jotform.com/answers/713074. After that, attach or upload your image using the image icon/button in the reply area. You can follow the screenshot below to find it.

     

     

    For the issue you are having, could you try logging in to JotForm using this link www.jotform.com/?noCDN=true

    We'll wait for your response.

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    Answered by wllmstrvs on November 27, 2015 at 01:46 PM
    Thanks for your assistance and getting back to me. Magically it is working again…don’t have any great insight into why.
    ...
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    JotForm Support

    Answered by Charlie on November 27, 2015 at 02:16 PM

    I'm glad it's already working in your end, possible a hiccup on the server or on the browser.

    However, if the problem suddenly reappeared, please let us know and we will investigate it further.

    Thank you.