Form filed displaying but not included in responses

  • redlineadvantage
    Asked on December 9, 2015 at 11:26 AM
  • David JotForm Support
    Replied on December 9, 2015 at 1:52 PM

    Hi,

    You should re-create the Notification E-mail to be able to include all the fields in the form.

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    If your notification email lacks some of the existing fields that are in the form, they can also be added while editing the email notification:

    Form filed displaying but not included in responses Image 1 Screenshot 20

    Usually, this happen when you update the form and the existing notification email is not updated properly. Creating a new notification will refresh this and will add all the fields.

    If this is not what you were looking for, let us know which for you are having trouble with, as well as what specifically is missing and we will be happy to have another look.