I do not wish the information to be stored on my Jotform server

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    acondon
    Asked on December 14, 2015 at 11:44 AM
    I do not wish the information to be stored on my Jotform account - is this possible to arrange?
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    Jan
    Answered on December 14, 2015 at 12:00 PM

    Once the user submitted the form, it will go first to our servers, then a notification will be sent to your email address.

    You can manually delete all submissions or you can use the Auto-Delete submissions app. This app deletes new form submissions instantly as soon as they are received.

    Hope this helps. Thank you.

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    Aisling
    Answered on December 14, 2015 at 12:06 PM

    Thank you for your help. The notification that I can receive to my email, is that purely a notification, or does it also display the form/answers that the user has submitted?

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    Jan
    Answered on December 14, 2015 at 12:12 PM

    The notification email can be customize on how you want it. But to answer your question, the default setting is it will show the questions and the answers. Here's an example:

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    Aisling Condon
    Answered on February 08, 2016 at 08:53 AM

    Thank you for your response last month.

    Regarding what you mentioned about being able to customise how the notification of submission is sent to my email, how can I do this? Can it be sent to my email as a pdf? 

    Many thanks

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    Aisling Condon
    Answered on February 08, 2016 at 08:57 AM

    Also, regarding the Auto-delete submissions app, do i still get my email notification automatically? And can I still access the pdf (if there is no way to customise the notification as the pdf itself)?

    Many thanks

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    acondon
    Answered on February 08, 2016 at 08:59 AM

    And finally, considering your offices and therefore servers are in the US, does that affect when/how quickly submissions are deleted? (I am based in the UK)

    Many thanks

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    Jan
    Answered on February 08, 2016 at 09:51 AM

    I need to create a separate threads for your other questions.

    Regarding what you mentioned about being able to customise how the notification of submission is sent to my email, how can I do this? Can it be sent to my email as a pdf?
    http://www.jotform.com/answers/766853

    Also, regarding the Auto-delete submissions app, do i still get my email notification automatically? And can I still access the pdf (if there is no way to customise the notification as the pdf itself)
    http://www.jotform.com/answers/766864

    And finally, considering your offices and therefore servers are in the US, does that affect when/how quickly submissions are deleted? (I am based in the UK)
    http://www.jotform.com/answers/766865

    Thank you.