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background image does not display.Asked by chankins on January 26, 2016 at 03:23 PM
Hi! My background image does not display on the live webpage.
It displays in Design mode.
what other information do you need?
I even added the following code to the CSS to no avail:
background-image : url('http://www.southark.edu/images/jotforms/welder.jpg');
background-size : 100% 100% !important;
background-repeat : no-repeat;
background-attachment : fixed;
Still does not display on live webage, only in Design mode.
I just tried the following code:
The reason why the image is not loading is because the form uses a secure protocol (https://form.jotform.com...) while your image does not (http://www.southark)
The protocols must match (either http, or https)
In any case - to resolve this - either:
1. Upload your image to a secure location (I notice that southark.edu does not have an SSL certificate, so https://www.southark .... location will not work) -
2. Change all the URL values on your form embed code from https to http.
3. Use the form designer to upload your image to JotForm's Secure Storage - click on the upload button indicated below:
I'm sure either of my three suggestions will help - let us know how we can assist further.
I uploaded my image using your uploader and copied the URL into Page Background.
Still does not display.
Got it. Put the resulting URL into the CSS.
I see a lot of similar issues in the forums. Is there perhaps a bug in the system?
Yes - resulting URL into CSS - sorry I did not mention that :-)
Its not really a bug - just mixed protocols - https is always a good idea - keeps communication between server and browser highly secret and secure.
We, not too long ago, made all forms secure for all users for free (which was recently a billable feature)-
That to say that any and all elements added to the form via CSS or otherwise need to be sourced from a secure location too (https).
I hope that clarifies things - but you're welcome to ask further questions - here to help.