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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to partially delete submissions from 2015

    Asked by john2177 on February 01, 2016 at 02:06 PM

    Please can you instruct me on removing more than one submission
    the only other option is to delete all submissions which i don`t want to do.

    Delete submissions partially delete submissions
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on February 01, 2016 at 06:05 PM

    Old submissions can be sorted out, then deleted from the submissions view page:

    Simply select your form and go to Submissions:

    On that page, you can select the range:

     

    And click on "Delete submissions in time range"

     

    You can also download a backup copy, here is how:

    https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

     

  • Profile Image

    Answered by john2177 on February 02, 2016 at 06:45 AM
    Hi
    As you can see below if i try to delete submissions in time range i get
    the below Help!
    I still cannot download the CSV file for this form

    -------- Forwarded Message --------
    Subject: Re: Fwd: Re: How to partially delete submissions from 2015
    Date: Tue, 2 Feb 2016 11:03:17 +0000
    ...
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    JotForm Support

    Answered by Charlie on February 02, 2016 at 10:48 AM

    Unfortunately, if you are replying on this thread using your email client/software and attaching an image, it won't go through our forum.

    To attach the screenshot, please open this thread directly using this link http://www.jotform.com/answers/761771. Upload your screenshot using the "Image Upload" icon.

    We'll wait for your response.

     

    For the other concern you have regarding CSV, I have opened a separate thread for it. Please refer to this link instead: http://www.jotform.com/answers/762486. We will address that concern on that link.

    Thank you for your understanding.