How to partially delete submissions from 2015

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    john2177
    Asked on February 01, 2016 at 02:06 PM

    Please can you instruct me on removing more than one submission
    the only other option is to delete all submissions which i don`t want to do.

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    Jeanette
    Answered on February 01, 2016 at 06:05 PM

    Old submissions can be sorted out, then deleted from the submissions view page:

    Simply select your form and go to Submissions:

    On that page, you can select the range:

     

    And click on "Delete submissions in time range"

     

    You can also download a backup copy, here is how:

    https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

     

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    john2177
    Answered on February 02, 2016 at 06:45 AM
    Hi
    As you can see below if i try to delete submissions in time range i get
    the below Help!
    I still cannot download the CSV file for this form

    -------- Forwarded Message --------
    Subject: Re: Fwd: Re: How to partially delete submissions from 2015
    Date: Tue, 2 Feb 2016 11:03:17 +0000
    ...
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    Charlie
    Answered on February 02, 2016 at 10:48 AM

    Unfortunately, if you are replying on this thread using your email client/software and attaching an image, it won't go through our forum.

    To attach the screenshot, please open this thread directly using this link http://www.jotform.com/answers/761771. Upload your screenshot using the "Image Upload" icon.

    We'll wait for your response.

     

    For the other concern you have regarding CSV, I have opened a separate thread for it. Please refer to this link instead: http://www.jotform.com/answers/762486. We will address that concern on that link.

    Thank you for your understanding.