What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
JotForm Support Manager
Old submissions can be sorted out, then deleted from the submissions view page:
Simply select your form and go to Submissions:
On that page, you can select the range:
And click on "Delete submissions in time range"
You can also download a backup copy, here is how:
Unfortunately, if you are replying on this thread using your email client/software and attaching an image, it won't go through our forum.
To attach the screenshot, please open this thread directly using this link http://www.jotform.com/answers/761771. Upload your screenshot using the "Image Upload" icon.
We'll wait for your response.
For the other concern you have regarding CSV, I have opened a separate thread for it. Please refer to this link instead: http://www.jotform.com/answers/762486. We will address that concern on that link.
Thank you for your understanding.