Inquiry about the upload storage space

  • Profile Image
    icpaentry
    Asked on February 14, 2016 at 02:42 AM

    Hi

    Is upload space of 100MB for each form or in total for account?

    Do the forms no longer work when limit is reached?

    What happens when you complete a form/account that has reached its upload limit?

     

    regards

    wayne

  • Profile Image
    Jan
    Answered on February 14, 2016 at 10:13 AM

    Is upload space of 100MB for each form or in total for account?

    It is not per form. It is the total storage space for your account as a whole.

    Do the forms no longer work when limit is reached?

    When the limit is reached, your form will be disabled and your account will get suspended unless you upgrade. You need to wait for 1 month when the submission counter resets back to 0. However, if it is related to the storage space, you need to delete the uploaded attached files.

    What happens when you complete a form/account that has reached its upload limit?

    When they try to access your form, it will show a screen that says "Form Over Quota".

    Related guide: Understanding-Different-Form-Errors

    Let us know if you have any questions. Thank you.