What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Inquiry about the upload storage space

    Asked by icpaentry on February 14, 2016 at 02:42 AM

    Hi

    Is upload space of 100MB for each form or in total for account?

    Do the forms no longer work when limit is reached?

    What happens when you complete a form/account that has reached its upload limit?

     

    regards

    wayne

    upload upload space storage space available space free plan
  • Profile Image
    JotForm Support

    Answered by Jan on February 14, 2016 at 10:13 AM

    Is upload space of 100MB for each form or in total for account?

    It is not per form. It is the total storage space for your account as a whole.

    Do the forms no longer work when limit is reached?

    When the limit is reached, your form will be disabled and your account will get suspended unless you upgrade. You need to wait for 1 month when the submission counter resets back to 0. However, if it is related to the storage space, you need to delete the uploaded attached files.

    What happens when you complete a form/account that has reached its upload limit?

    When they try to access your form, it will show a screen that says "Form Over Quota".

    Related guide: Understanding-Different-Form-Errors

    Let us know if you have any questions. Thank you.