Thank you page not displaying

  • Profile Image
    rbarbour
    Asked on February 17, 2016 at 01:48 PM

    Good Morning.

    I'm having the same problem reported above.

    http://sdafitness.com.br/trabalhe.html

    How do I adjust the "min-height"?

    Thank you!!

  • Profile Image
    Kiran
    Answered on February 17, 2016 at 01:56 PM

    The min-height parameter needs to be added to the iframe embed code of your JotForm which shall be used to embed the form on your webpage.

    I'm unable to access the webpage provided here since it is displaying an error that the page is not available. I see that there are 2 JotForms in your account and  when I tried to submit the forms, they seems to be displaying the Thank you page normally. It looks like the issue seems to be happening only on the form embedded on your webpage. Please check the webpage and provide us with the correct URL so that we can further investigate the issue.   

    Thank you!

  • Profile Image
    rbarbour
    Answered on February 18, 2016 at 07:12 AM

    Hi! The correct URL is http://www.sdafitness.com.br/trabalhe.html

    Thanks

  • Profile Image
    Kiran
    Answered on February 18, 2016 at 11:42 AM

    I see that the form is embedded on your webpage using default script embed. Could you try embedding the form using iframe embed method. You may get the iframe embed code for your JotForm by following the guide below:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    You may add the min-height at 375px to the iframe embed as shown below:

        <iframe

          id="JotFormIFrame"

          onload="window.parent.scrollTo(0,0)"

          allowtransparency="true"

          src="https://form.jotformz.com/form/60345467224656"

          frameborder="0"

          style="width:100%;

          height:539px;

          min-height:375px;

          border:none;"

          scrolling="no">

        </iframe>

    Please check and let us know if the issue still persists. We will be happy to help further.